🍪 Real Superstores – Cookie Policy

This page explains how Real Superstores uses cookies on our website and online ordering platforms. For information on how we handle your personal data, please also see our Privacy Policy.

1. What Are Cookies and Why Do We Use Them?

Cookies are small text files stored on your computer or mobile device when you browse websites. They help websites remember your preferences and improve your experience.

At Real Superstores, cookies help us:

• Make our website work properly
• Remember your settings between visits
• Keep your shopping basket active
• Support checkout and ordering
• Improve site speed and security
• Allow content sharing on social media
• Personalise your shopping experience
• Analyse website usage so we can improve our service
• Make our promotions and offers more relevant

We do NOT use cookies to:

• ❌ Collect personal information without your consent
• ❌ Collect sensitive information without permission
• ❌ Sell or share your personal data with third parties

2. Granting Permission to Use Cookies

When you first visit our website, you’ll see a cookie consent banner. You can choose to:

• ✅ Accept all cookies
• ✅ Customise preferences and allow selected cookies only

Please note: disabling certain cookies may affect website functionality.

3. Types of Cookies We Use

Essential Website Cookies

Required for core functions such as:

• Login sessions
• Shopping basket and checkout
• Saving search or delivery preferences

These cookies cannot be disabled without stopping use of the website.

Third-Party Functionality Cookies

Used for embedded services such as maps or security tools. Disabling these may affect some features.

Social Media Cookies

Allow sharing content on platforms like Facebook or Instagram. These depend on your personal privacy settings on those platforms.

Site Improvement Cookies

Used anonymously to test website layouts and features so we can improve usability.

Analytics / Visitor Statistics Cookies

Help us understand:

• Number of visitors
• Device and browser types
• Time spent on pages

This information is anonymous and used only to improve Real Superstores.

Advertising & Remarketing Cookies

• Show relevant ads to visitors who previously browsed our site
• Measure advertising effectiveness

Opting out won’t stop ads entirely — they’ll just be less relevant.

Affiliate Cookies

Used to track referrals from partners who promote Real Superstores. These cookies never identify you personally.

4. Turning Cookies Off

You can manage or disable cookies through your browser settings. Please be aware:

• Disabling cookies may limit website functionality
• Some features (ordering, basket, login) may not work correctly

If privacy is your concern, anti-spyware tools can help manage intrusive cookies instead of disabling all cookies entirely.

5. Updates to This Policy

We may update this Cookie Policy to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised “Last updated” date.

6. Contact Us

If you have questions about this Cookie Policy, please contact Real Superstores via WhatsApp or our official customer support channel.